First Tusting order – from ordering to delivery the service was excellent. Love my new bag, I will definitely be buying again, can’t recommend them enough.

"I purchased 4 laptop cases and they are beautiful and extraordinarily well made! Considering the quality, they are great value. The company is super responsive and everyone has gone out of their way to be helpful. The best of the best!"

"You have to handle one of these pieces to understand the quality. They are not cheaply made fashion goods. These are pieces your great grand kids will squabble over. I get approached by strangers to ask who made my bags and hotel bell hops tell me they have never handled anything like them."

"...but the best thing by far is Tusting’s customer service which is next level. In this day and age when everything feels so transactional and impersonal, when even “luxury” brands make you queue up outside their stores as if waiting to buy a loaf of bread, the Tusting family and their team make you feel like one in a million every single time you reach out to them. This is true luxury to me..."

"Cannot recommend Tusting enough! The bags are so chic and timeless. Outstanding quality, traditional British design but with a cool twist."

"Pictures cannot do justice to the products and overall experience of receiving your own Tusting bag. The leather is exquisite and their customer service is prompt and extremely human (as opposed to robotic responses from other companies). The quality of their bags is on par with major luxury brands- you have to get one for yourself to understand."

"Beautiful handbags - amazing quality. Customer service is the best - nothing is too much trouble. I now have at least 15 Tusting products from a couple of work bags to handbags and small leather goods and would not hesitate to recommend them."

"I have been a very satisfied Tusting customer for many years and always delighted with my purchases so had no cause to seek further support. That is until a couple of weeks ago when I inadvertently used the wrong "polish" while cleaning my current favourite, and much used, handbag. In a panic I contacted the Tusting customer services team who were just great. Not only was the advice comprehensive and effective but it was from a real person. The bag is now fully restored and looking lovely again. Thank you very much!"